jili15 Privacy Policy

Introduction

jili15 ("we," "us," "our," or "the Company") respects the privacy of all users ("you," "your," or "the Player") of the jili15 platform available at jili15.cam (the "Platform"). This Privacy Policy explains what personal data we collect, why we collect it, how we use it, who we share it with, and what rights you have regarding your data under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

By registering on, accessing, or using the jili15 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must discontinue use of the Platform immediately.

Data Controller

jili15 acts as the data controller for all personal data collected through the Platform. As data controller, jili15 determines the purposes and means of processing your personal data and is responsible for ensuring compliance with applicable Philippine data protection laws.

For inquiries, complaints, or requests related to your personal data or this Privacy Policy, you may contact jili15's Data Protection Officer through the following channels:

• Email: [email protected] (Subject line: "Data Privacy Inquiry")
• Live chat: Available 24/7 through your logged-in account dashboard

jili15 will respond to data privacy inquiries within ten (10) business days of receipt, as required under National Privacy Commission guidelines.

Personal Data We Collect

jili15 collects several categories of personal data in order to operate the Platform, comply with legal obligations, and provide gaming services to Filipino players. The data we collect includes:

3.1 Registration Data

When you create a jili15 account, we collect the following information directly from you:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify 21+ age eligibility)
• Philippine mobile phone number
• Email address
• Username and password (password is stored in hashed form and is not readable by jili15 staff)
• Residential address (city/municipality and province)

3.2 KYC Verification Data

To comply with PAGCOR-aligned standards and Philippine Anti-Money Laundering regulations, jili15 requires Know Your Customer (KYC) verification before processing withdrawals. KYC data collected includes:

• Copy of government-issued photo ID (Philippine Passport, Driver's License, UMID, or Postal ID)
• Proof of address document (utility bill, bank statement, or government correspondence dated within the last 3 months)
• Selfie holding your ID for biometric matching
• National ID number (where provided)

KYC documents are processed by jili15's internal compliance team and may be shared with third-party KYC verification providers operating under strict data processing agreements.

3.3 Financial & Transaction Data

When you deposit or withdraw funds from your jili15 account, we collect and process the following financial data:

• Payment method type (GCash, Maya, BPI, BDO, Metrobank)
• Account number or wallet ID associated with your payment method
• Transaction amounts, timestamps, and status records
• Transaction IDs and reference numbers issued by your payment provider

jili15 does not store full credit card numbers, CVV codes, or bank account passwords. Payment processing is handled by regulated third-party payment gateways that maintain PCI DSS compliance.

3.4 Usage & Gameplay Data

jili15 automatically collects data about how you use the Platform in order to improve the user experience, detect fraud, and ensure game fairness:

• Login timestamps and session duration
• Games played, bet amounts, and win/loss records
• Device information (device type, operating system, browser type and version)
• IP address and approximate geolocation (city-level only)
• Clickstream data and navigation patterns within the Platform
• Responsible gaming tool settings (deposit limits, session timers, self-exclusion status)

3.5 Communication Data

When you contact jili15 customer support via live chat or email, we retain records of the conversation content, timestamps, and any attachments you provide in order to resolve your inquiry and improve service quality.

3.6 Marketing Preferences

If you opt in to receive promotional communications from jili15, we collect and store your consent status and communication preferences (email, SMS, in-platform notifications). You may opt out of marketing communications at any time through your account settings.

How We Use Your Personal Data

jili15 processes your personal data for the following purposes, all of which are necessary for the operation of the Platform and compliance with applicable laws:

Legal Basis for Processing

Under the Philippine Data Privacy Act, personal data may only be processed where a valid legal basis exists. jili15 relies on the following legal bases for processing your personal data:

• Consent: You provide explicit consent when you register for a jili15 account and agree to this Privacy Policy. Consent for marketing communications is obtained separately and may be withdrawn at any time.
• Contract performance: Processing is necessary to fulfill jili15's obligations under the Terms & Conditions you agreed to when registering (e.g., providing gaming services, processing payments).
• Legal obligation: jili15 is required by Philippine law to verify player identity (KYC), report suspicious transactions (AML), enforce age restrictions (21+), and maintain transaction records for tax and regulatory purposes.
• Legitimate interests: jili15 processes certain data based on legitimate business interests, such as fraud detection, platform security, and improving user experience — balanced against your fundamental rights and freedoms.

Data Sharing & Third-Party Processors

jili15 does not sell your personal data to third parties. However, we do share personal data with regulated service providers and partners who assist in operating the Platform. All third parties who process data on behalf of jili15 are bound by strict data processing agreements and are required to comply with Philippine data protection standards.

Categories of Third Parties We Share Data With:

• Payment processors: GCash, Maya (PayMaya), BPI, BDO, and Metrobank receive your payment account details to process deposits and withdrawals. These providers operate under Bangko Sentral ng Pilipinas oversight and maintain their own privacy policies.
• KYC verification providers: Third-party identity verification services receive copies of your ID documents and biometric data to verify your identity against government databases.
• Game providers: JILI Games, Pragmatic Play, PG Soft, and Evolution Gaming receive limited gameplay data (username, bet amounts, win/loss results) necessary to operate their games on the jili15 Platform.
• Cloud infrastructure providers: jili15 uses secure cloud hosting services to store and process data. All data is encrypted in transit and at rest.
• Customer support platforms: Live chat and ticketing systems receive conversation records to facilitate support inquiries.
• Analytics providers: Aggregated, anonymized usage data is shared with analytics platforms to measure Platform performance and user engagement. No personally identifiable information is shared for analytics.
• Regulatory authorities: jili15 may disclose personal data to PAGCOR, the National Privacy Commission, Anti-Money Laundering Council (AMLC), or other Philippine government agencies when required by law or in response to lawful requests.

Data Security Measures

jili15 employs industry-standard technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and jili15's servers is encrypted using SSL/TLS protocols (minimum TLS 1.2). All personal data stored in jili15's databases is encrypted at rest using AES-256.
• Access controls: Access to personal data is restricted to jili15 employees and contractors who require it to perform their duties. All access is logged and audited.
• Password security: User passwords are hashed using bcrypt with salting. jili15 staff cannot view your password in plain text.
• Two-factor authentication (2FA): Players may enable 2FA on their accounts for additional login security.
• Firewalls & intrusion detection: jili15's infrastructure is protected by network firewalls and intrusion detection systems that monitor for suspicious activity.
• Regular security audits: jili15 conducts quarterly security audits and penetration testing to identify and remediate vulnerabilities.
• Incident response: In the event of a data breach, jili15 will notify affected users and the National Privacy Commission within 72 hours, as required by Philippine law.

Data Retention & Deletion

jili15 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine laws:

• Active account data: Retained for the duration of your account and for twelve (12) months after account closure to handle disputes, refunds, and regulatory inquiries.
• KYC documents: Retained for five (5) years from the date of account closure, as required by Philippine Anti-Money Laundering regulations.
• Transaction records: Retained for five (5) years from the date of the transaction, as required by Bureau of Internal Revenue and AMLC record-keeping obligations.
• Marketing consent records: Retained until you withdraw consent, or for three (3) years after your last interaction with jili15's marketing communications.
• Gameplay logs: Retained for eighteen (18) months for audit and dispute resolution purposes.
• Support conversation records: Retained for two (2) years from the date of the inquiry.

After the applicable retention period expires, jili15 will securely delete your personal data or anonymize it such that it can no longer be associated with you. Data required to be retained for longer periods by law will be archived in restricted-access systems.

Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data:

• Right to be informed: You have the right to be informed about what personal data jili15 collects, how it is processed, and for what purposes. This Privacy Policy serves as that notice.
• Right to access: You have the right to request a copy of the personal data jili15 holds about you. jili15 will provide this data in a structured, commonly used format within fifteen (15) business days of your request.
• Right to rectification: You have the right to correct inaccurate or incomplete personal data. Most account data can be updated directly through your account settings. For KYC document updates, contact support.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data. jili15 will comply unless retention is required by law (e.g., AML record-keeping obligations). Account closure requests can be submitted via live chat or email.
• Right to object: You may object to the processing of your data for direct marketing purposes. Opt-out links are provided in all marketing emails, or you may adjust preferences in your account settings.
• Right to data portability: You have the right to receive your personal data in a machine-readable format and transmit it to another service provider. jili15 supports data export in CSV and JSON formats.
• Right to lodge a complaint: If you believe jili15 has violated your data privacy rights, you have the right to file a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, contact jili15's Data Protection Officer at [email protected] with "Data Subject Rights Request" in the subject line. jili15 will respond within ten (10) business days and fulfill verified requests within thirty (30) days where feasible.

Cookies & Tracking Technologies

jili15 uses cookies and similar tracking technologies to enhance your experience on the Platform, remember your preferences, and analyze usage patterns. Cookies are small text files stored on your device when you visit the Platform.

Types of Cookies Used:

• Essential cookies: Required for the Platform to function. These include session cookies that maintain your login state and security tokens. You cannot opt out of essential cookies.
• Functional cookies: Remember your preferences such as language selection, timezone, and display settings.
• Analytics cookies: Collect aggregated usage data to help jili15 understand how players interact with the Platform. We use this data to improve user experience and optimize mobile performance.
• Advertising cookies: Track your browsing activity to deliver personalized promotional offers. You may opt out of advertising cookies through your browser settings or account preferences.

You can control cookie settings through your web browser. Most browsers allow you to refuse cookies or delete existing cookies. Note that disabling essential cookies may prevent you from using certain features of the Platform.

International Data Transfers

jili15 primarily stores and processes personal data within the Philippines or in cloud data centers operated by providers with Philippine presence. However, some third-party service providers (such as game providers and cloud infrastructure vendors) may process data in jurisdictions outside the Philippines.

When personal data is transferred internationally, jili15 ensures that appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the National Privacy Commission
• Data processing agreements requiring equivalent protection standards
• Adequacy determinations recognizing the destination country's data protection framework

By using the jili15 Platform, you consent to such international transfers where necessary for the provision of gaming services.

Children's Privacy

The jili15 Platform is not intended for use by persons under 21 years of age. jili15 does not knowingly collect personal data from minors. Philippine law sets the minimum legal gambling age at 21 for casino-style gaming, and jili15 enforces this requirement through mandatory age verification during KYC.

If jili15 becomes aware that a registered user is under 21 years of age, the account will be immediately closed, all deposited funds will be returned (minus administrative fees), and any winnings will be forfeited. Personal data associated with underage accounts will be deleted in accordance with applicable law.

Parents or guardians who believe their child has registered on jili15 should contact [email protected] immediately so the account can be terminated.

Changes to This Privacy Policy

jili15 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, jili15 will notify registered players via email or in-platform notification at least seven (7) days before the changes take effect.

The most current version of this Privacy Policy is always available on this page, with the effective date displayed at the top. Your continued use of the jili15 Platform after changes take effect constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how jili15 protects your personal data.

Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or jili15's data practices, or if you wish to exercise your rights under the Data Privacy Act, please contact jili15's Data Protection Officer:

• Email: [email protected] (Subject: "Data Privacy Inquiry")
• Live chat: Available 24/7 through your logged-in jili15 account dashboard

jili15 will respond to data privacy inquiries within ten (10) business days of receipt. For complex requests, jili15 may require up to thirty (30) days to investigate and respond.

If you are not satisfied with jili15's response to a data privacy complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.